806f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 2)

This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.

May also be shown as 806f06070302ffff or 0x806f06070302ffff

Severity

Error

Alert Category

Critical - CPU

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0816

SNMP Trap ID

40

Automatically Notify Support

No

User Response

1. Make sure that the installed microprocessors are compatible with each other (see Installing a microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.