Use this information to solve general problems.
The general
symptoms and actions table with one level of row and column headers.
- Follow the suggested actions in the order in which they are listed
in the Action column until the problem is solved.
- If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
- Go to the IBM support website at the IBM support portal to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
|
Symptom |
Action |
A cover latch is broken, an LED is not working,
or a similar problem has occurred. |
If the part is a CRU, replace it. If the part is
a microprocessor or the system board, the part must be replaced by
a trained technician. |
The server is hung while the screen is on. Cannot
start the Setup utility by pressing F1. |
- See Nx-boot failure for
more information.
- See Recovering the server firmware (UEFI update failure) for more information.
|