Use this information to solve Universal Serial Bus (USB)
port problems.
The Universal
Serial Bus (USB) port's problems and actions table with one level
of row and column headers.
- Follow the suggested actions in the order in which they are listed
in the Action column until the problem is solved.
- If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
- Go to the IBM support website at the IBM support portal to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
|
| Symptom |
Action |
| A USB device does not work. |
- Make sure that:
- The correct USB device driver is installed.
- The operating system supports USB devices.
- Make sure that the USB configuration options are set correctly
in the Setup utility (see Using the Setup utility for more information).
- If you are using a USB hub, disconnect the USB device from the
hub and connect it directly to the server.
|