806f0513-2582ffff : A PCI SERR has occurred on system [ComputerSystemElementName]. (PCIs)

This message is for the use case when an implementation has detected a PCI SERR.

May also be shown as 806f05132582ffff or 0x806f05132582ffff

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0234

SNMP Trap ID

50

Automatically Notify Support

No

User Response

1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
4. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
5. Remove both adapters.
6. Replace the PCIe adapters.
7. Replace the riser card.