Use this information to solve keyboard, mouse, or USB-device
problems.
The keyboard,
mouse, or USB-device's symptoms and actions table with one level of
row and column headers.
- Follow the suggested actions in the order in which they are listed
in the Action column until the problem is solved.
- If an action step is preceded by
(Trained technician only), that
step must be performed only by a trained technician.
- Go to the Lenovo support website at the Lenovo Support Portal to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
|
Symptom |
Action |
All or some keys on the keyboard do
not work. |
- Make sure that:
- The keyboard cable is securely connected.
- The server and the monitor are turned on.
- If you are using a USB keyboard, run the Setup utility and enable
keyboardless operation.
- If you are using a USB keyboard and it is connected to a USB hub,
disconnect the keyboard from the hub and connect it directly to the
server.
- Replace the keyboard.
|
The mouse or USB-device does not work. |
- Make sure that:
- The mouse or USB device cable is securely connected to the server.
- The mouse or USB device drivers are installed correctly.
- The server and the monitor are turned on.
- The mouse option is enabled in the Setup utility.
- If you are using a USB mouse or USB device and it is connected
to a USB hub, disconnect the mouse or USB device from the hub and
connect it directly to the server.
- Replace the mouse or USB-device.
|