You suspect a software problem. |
- To determine whether the problem is caused by the software, make
sure that:
- The server has the minimum memory that is needed to use the software.
For memory requirements, see the information that comes with the software.
If you have just installed an adapter or memory, the server might
have a memory-address conflict.
- The software is designed to operate on the server.
- Other software works on the server.
- The software works on another server.
- If you received any error messages when using the software, see
the information that comes with the software for a description of
the messages and suggested solutions to the problem.
- Contact the software vendor.
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